Parjo's Pitara

Cancellation Policy

Cancellation Policy

  • Cancellation made 45 days prior or before departure: Advance amount will be charged.

  • Cancellation made 30 days prior or before departure: 35% of the package price will be charged.

  • Cancellation made within 30 to 15 days before departure: 50% of the package price will be charged.

  • Cancellation made within 15 days prior to departure: 100% of the package price will be charged.

Cancellation & Refund Policy

The cancellation and refund policy outlined herein is established and enforced by Parjo’s Pitara. By booking services with us, the client acknowledges and agrees to abide by the following terms and conditions:

Refunds & Deductions

Refunds, where applicable, shall be processed strictly in accordance with the prevailing cancellation slabs. The cancellation charges levied by Parjo’s Pitara are inclusive of administrative processing, supplier commitments, service costs, reservation charges, and operational overheads incurred on confirmed bookings. These charges are final and non-negotiable.

Confidentiality of Supplier Agreements

All commercial arrangements negotiated between Parjo’s Pitara and third-party suppliers (including hotels, airlines, transport vendors, and service operators) are strictly confidential. Clients are not entitled to seek, access, or review the supplier’s commercial documentation such as invoices, contract terms, email trails, or price breakdowns.

No Obligation for Justification

Parjo’s Pitara is under no obligation to justify the breakup, rationale, or calculation of cancellation deductions incurred due to booking withdrawals.

Flight Cancellation & Refund Terms

  • Flight cancellations for tickets marked “Non-Refundable” in the issued travel vouchers will result in zero refund to the customer.

  • For tickets classified as “Refundable”, refunds will be processed as per the airline regulations, and specified cancellation terms shared in the final itinerary.

  • Refund values for flight bookings may vary due to changes in international currency exchange rates.

  • Parjo’s Pitara is not responsible for flight delays, grounding, or cancellations. All refund claims in such cases must be placed directly with the airline.

  • Service charges collected by Parjo’s Pitara for facilitating flight bookings remain non-refundable irrespective of airline outcomes.

  • Customers must hold valid travel documents (including passports with minimum 1-year validity) at the time of travel. No refunds will be issued if boarding is denied due to invalid travel documents.

  • Customers must report at the airport at least 2 hours prior to departure. Missed flights due to late arrival without Parjo’s Pitara-managed transfers will not be eligible for refunds.

  • If airport transfers are provided by Parjo’s Pitara, missed flights due to unforeseen delays shall not be covered under refund.

  • Baggage allowances (check-in & cabin) will be provided in the travel vouchers. Excess baggage fees must be borne by the traveler.

  • Mandatory web check-in requirements imposed by airlines must be fulfilled by the traveler. Fee penalties due to skipped web check-ins are not refundable.

  • Meal requests submitted to the airline through Parjo’s Pitara are strictly subject to airline availability and quality. No refund will be entertained for rejected or unsatisfactory meal options.

Hotel Cancellation & Refund Terms

  • For hotels marked as “Non-Refundable”, zero refund will be issued post cancellation.

  • For hotels marked “Refundable”, refund initiation and timelines will align with the cancellation terms shared in the itinerary.

  • Refund values for international hotels may fluctuate due to foreign exchange rate variations.

  • Parjo’s Pitara does not guarantee hotel behavior, hospitality quality, or accommodation standards. Costs incurred due to upgrades, additional amenities, or voluntary hotel switches during the trip must be borne by the traveler.

  • Switching hotels during travel (cancelling pre-booked hotels and choosing new ones) results in 100% cancellation fees for original bookings.

  • Early check-in or late check-out requests are subject solely to hotel discretion. Refund requests due to non-availability of such requests will not be accepted.

Visa & Insurance Terms

  • Parjo’s Pitara acts only as a facilitator for visa processing. The decision to grant or reject visas is solely at the discretion of the respective embassy/consulate. Visa fees are 100% non-refundable in the event of rejection.

  • Visa rules and documentation requirements may change unexpectedly at the discretion of the embassy. Parjo’s Pitara is not liable for such alterations or delays.

  • Travel insurance, once processed, is 100% non-refundable under all circumstances.

Loss/Damage Disclaimer

Parjo’s Pitara shall not be liable for theft, loss, or damage of personal belongings during hotel stays, transit, sightseeing, travel, or while availing any third-party service. In cases of loss or theft, travelers must independently file a complaint with relevant local authorities.

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