Parjo's Pitara

Privacy Policy

Privacy Policy

At Parjo’s Pitara (“Parjo’s Pitara,” “we,” “our,” or “us”), we are fully committed to safeguarding your personal data and upholding your privacy rights with absolute diligence. This Privacy Policy outlines how we capture, utilize, disclose, and secure your information when you access our website, engage with our travel offerings, or transact with us through any online or offline interaction.

Kindly review this policy thoroughly to understand how your data is stewarded and what entitlements you hold in relation to it.

Quick Snapshot of Our Data Commitments

  • We collect only relevant information to deliver and manage your bookings, enhance user experience, and improve our services.

  • We do not sell your data. We share it solely with verified third-party partners who support service delivery.

  • You maintain full control of your personal information, including the right to request access, modification, or deletion.

  • We employ multiple protective layers to secure your information from cyber threats.

  • You can connect with us at any time for privacy-related inquiries or concerns.

Information We Collect

We may collect, store, and process the following categories of information:

Personal Identification Information

  • Name, mobile number, email address, residential/mailing address

  • Passport details (if required for international travel)

  • Emergency contact details for travel safety purposes

Booking & Travel Information

  • Destination preferences, travel duration, custom requirements, and trip details

  • Historical booking activity, itineraries, travel interests

Payment Information

  • Credit/debit card details, UPI or bank transaction information, billing address
    Note: All financial data is processed through secure channels under globally recognized standards such as PCI-DSS.

Technical & Usage Analytics

  • IP address, browser signature, device model, operating system, geo-location attributes

  • Session behavior such as click patterns, page duration, and navigation flows

Cookies & Tracking Utilities

  • Information captured through cookies, pixels, and trackers to optimize website performance
    Refer to our Cookie Policy for deeper insights.

Marketing & Communication Preferences

  • Subscription status for promotional mailers, texting services, and campaign alerts

How We Use Your Information

We deploy your data for structured operational and experiential purposes, including:

  • Fulfilling, validating, and managing your travel bookings

  • Delivering personalized recommendations and curated travel packages

  • Issuing updates, alerts, and itinerary changes related to your bookings

  • Providing customer support and resolving user queries effectively

  • Sending promotions, offers, and campaign materials (only when opted-in)

  • Refining digital interfaces, service workflows, and user satisfaction

  • Meeting compliance, regulatory, and legal requirements

How We Share Your Information

We never trade, lease, or monetize your personal data. However, we may share it with:

Authorized Service Partners

To provide seamless tourism and booking services, we may share data with partners specializing in:

  • Payment gateways and secure transaction processors

  • Reservation management systems

  • Customer care and CRM support platforms

  • Email and marketing technology providers

  • Analytical platforms (e.g., usage metrics)

Government Agencies & Legal Entities

Only when legally mandated, subpoenaed, or enforced by a governing authority.

Business Restructuring or Acquisitions

Should Parjo’s Pitara undergo a merger, rebranding, acquisition, or strategic transfer, user data may be consolidated under the successor organization.

Our Data Security Measures

We incorporate technical, administrative, and physical controls to secure information against unauthorized use, alteration, or loss. These measures include:

  • End-to-end HTTPS encryption across the website

  • Secure server architecture and firewall-based protection

  • Restricted data access with confidentiality protocols for authorized staff

While we operate with industry-best controls, no digital platform can assure a 100% security guarantee.

Your Data Rights

Depending on jurisdictional regulations, you may exercise the following rights:

  • Right to Access – Obtain your stored data records

  • Right to Rectification – Correct inaccurate/incomplete details

  • Right to Erasure – Request deletion in eligible circumstances

  • Right to Restrict Processing – Limit our usage scope of your data

  • Right to Data Portability – Obtain your data in a structured format

  • Right to Object – Opt out of promotional or profiling activities

  • Right to Withdraw Consent – Cancel previously granted permissions

Cross-Border Data Flow

If you participate from outside India, your information may be stored and processed within Indian data environments or internationally, under compliant regulatory standards.

Retention Policy

We retain data only for durations essential for service delivery, legal compliance, accounting needs, audit readiness, and business continuity. Once retention obligations lapse, data is securely removed.

Children’s Privacy

Our services are not intended for users below 18 years of age, and we do not knowingly acquire data from minors. Any inadvertent collection will be erased upon notice.

Policy Amendments

This Privacy Policy may be periodically revised to reflect regulatory shifts or operational changes. The latest updated version will be publicly accessible on our website with a revision timestamp.

Contact Us

For any clarification, support requests, or privacy-related escalations regarding this policy or your data rights, please call us.

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